I rate this company 5 stars because of the service I received from Gina Baker and her hard working team. Looking for an honest dependable loan officer in the time for big decisions like purchasing a home or like myself, refinancing, you have to find the right people to help you with the process.  Not just the right people but people that will do it right. I was referred to Gina Baker from another Realtor and I thank God I made that one phone call that led me to her. I was already In the process with another loan officer with the refinancing and when I was referred to Gina,  I took the chance to call her and discuss with her the options and loan terms from the other loan officer I was working with, we discussed her options and I immediately felt the relief and stopped with the other loan officer. When I emailed the other loan officer, he tried to make me come back by lowering my loan terms and interest rate, he made it sound to good to be true.  All I wanted to do was to close the deal, lower my mortgage payment and lower my interest.  So I called Gina and told her that I was going back to this other loan officer. After going back to the other loan officer, I ended up not going thru with the loan due to not having contact with him so I ended up calling Gina and telling her that I wanted to know if she would take me back Gina didn't hesitate she said sure she'll be glad to help. So to make a long story short, I thank God that Gina Baker and her team worked on my refinance and now i'm a happy home owner with a lower mortgage payment and lower interest. Thank you Gina for always being there when I would call she was there and If she wasn't there I would leave a message and she would get back to me right away. I recommend her highly to people like me who are looking to purchase or refinance their home., Finding honest people to work with is hard now a days and mostly they are in for the money alone but Gina and her team, they made it possible. Thank you again Gina Baker and your awesome team. God bless!

Julie and her team at Alderus Mortgage were masterful at guiding us through our mortgage process.   We were fearful at first because when we sold a previous house we had to move twice and were hoping to avoid that hassle of waiting for one house to close while the other was still in process.  Even within the short window available (from when the buyers of our house needed us out) Julie was able to navigate the process without a glitch.  We actually closed on the house we were selling and signed the papers of our new house the same day!   In addition she kept us appraised of the details every step of the way.  We highly recommend Julie and her team at Alderus Mortgage!

There are so many wonderful things to say about Alderus Mortgage…not only are they thorough but they are steps ahead on the home buying process. Julie Sanchez “Juls” is absolutely amazing and made the whole process to purchase our home seamless. She explained what was needed, what to expect, and reviewed everything in detail so there was never a question on what we were paying and why. All paperwork was done on a secure portal so it made the whole process quick, efficient, and effortless. We closed on our home in 3 weeks and it was not a cash pay. This was the fastest and easiest closing I have ever experienced and this is my 6th home. If you want personal, professional and efficient service choose Alderus Mortgage! Shout out to Juls again for making our home buying dreams come true!!

I've been working with Julie Sanchez for a long time, and I can't recommend her enough. Julie consistently goes above and beyond to ensure a smooth and timely closing process. Her dedication to her clients is unmatched—she takes the time to explain every detail of the loan process, making sure her clients feel informed and confident. Her exceptional customer service and commitment to getting the job done right are why I continue to choose her as my go-to lender. If you're looking for someone who truly cares and delivers every time, Julie is the one!

Amazing customer service and went into complete detail about the process and everything that is involved. Always appreciated the clear and concise communication and how easy it was to get the information.

I received a referral to contact Alderus for a refinance. Julie Sanchez was great and offered specialized care for the refinance. She educated me on mortgage rates, external factors in the marketplace that affect mortgage rates and provided advisement about the window of time to lock in a rate. Julie also provided me various scenarios to consider as well as a step by step guideline of what to expect during the process. I would gladly refer Julie and Alderus Mortgage to any of my friends.

I've worked with the Alderus Mortgage Team in Las Vegas on a few transactions and I've been impressed with the quality of service that my clients have received. They are quick to answer all questions and concerns that come up and have a variety of tools and systems that assist with a smooth transaction from start to finish.

Julie Sanchez & her team are one of the most professional groups I've  Ever worked with. Her systems are amazing! Not once did I or my clients have to call her team to find out what was going on with the file. They called us to insure we saw email updates & to make sure everyone had a good understanding of the next steps to move forward to CLOSE. Thank you Julie & Team, you all are The Best!

Julie and her team helped me twice to refinance my house and take take cash out. Both times took less than 30 days and were handled professionally. She was able to answer all the questions that I had. I highly recommend them. Thank you all for the service.

Well I have no words to describe how great the team is,really mean business and work together everybody's doing it with a big smile making people really proud i know Where to go Todd Gainley good job thank you so much

Julie & the Alderus Mortgage team was superb. They kept us updated on every phase of the loan. Each group member explained their part of the documents in detail until we understood it completely. They also provided us a few homeowners insurance options that were much lower cost than our previous. They have my business for life. My wife Lynda & I will always refer to the Alderus Mortgage team in the future for all our Mortgage investments. We appreciate you very much, Julie. And thanks for taking our loan request. You & and your team are fabulous! Your work is truly FIVE-STAR.........JOB WELL DONE!

Shaun and his team did an excellent job getting this transaction closed for our mutual clients. They were extremely professional and communicative throughout the process.

8/24/2021:We have gone with Alderus one more time and just as before the process was quick and relatively easy.  Love working with Julies team of professionals. This is our 2nd ReFi with Alderus and Julie Sanchez.  The process is easy, quick and we are kept well informed throughout the process.  They have earned my return business.

Alderus Mortgage Company is thee BEST!!! I highly recommend them! Gina and her team was amazing!! They helped me and my Ohana purchase our first home in Las Vegas, when I was still living in Hawaii. AMAZING TEAM everyone communicated with us and was all on the same page! They was always ahead of the deadline times being that I was in Hawaii and they were in Las Vegas. It was a pleasure working with Gina and her team. They all need a bonus!!!

Jules and her team were amazing throughout the mortgage process.  Communications, thoroughness, and overall professionalism were truly incredible.  Quick responses to any and all questions were consistent and pleasant.  I've never had a better experience purchasing a home than this transaction with Jules and her team.  It was so pleasant, I miss my weekly updates with them!!!  I would highly recommend this team.

The Alderus team delivered excellent service. The loan process was by far the smoothest Transaction I’ve experienced. They were professional and personable. Giving special attention and care to my personal needs and feelings throughout the loan process. They overdelivered and exceeded my expectations. The loan closed on time with no stress. A special thanks to the whole team. Best Regards, CB

I have worked with Todd Gainley for 2 different house sales and he was great. We had an issue with our appraiser, unfortunately, but other than that everything went smoothly.

Julie was exceptional. I especially appreciate her communication and attention to the file. She was a pleasure to work with and I highly recommend.

Shaun Stackhouse, Shehan, and the entire team at Alderus were AMAZING. I wish I could give them ten stars. As first-time homeowners, we didn't know what to expect with the homebuying process, and we weren't sure who we could trust. There were a lot of mortgage choices out there, but Alderus came out head and shoulders above the rest because of their high-quality team. I'm so happy we found them. Shaun answered every question promptly and thoroughly, and he really took care of us. They were available via text, email, and phone, and that made communication super easy. Shaun also communicated directly with my agent, so it was like a had my own personal real estate team to help us every step of the way. He and my agent worked hard on getting us a house and for that, I am forever grateful. Shaun also had a great personality and he was "on it" at all times, which I truly appreciate. Alderus offers wayyy more than a mortgage. They really take time to educate you and they become your trusted advisor, which is especially helpful if you're buying a home for the first time, like we were. If you're in the market for a home and you want a stellar experience, you'll definitely want to reach out to Shaun Stackhouse and his team at Alderus. You won't regret it!

Julie was great to work with on a difficult file. Her communication was was top-notch (even on weekends if needed). She was honest and willing to problem solve together (even though we did not represent the same clients). She understands that we shared the same goal: providing excellent client care. I'm looking forward to working with her in the future.

I have used Alderus twice now, for my initial mortgage and my refinance. Both times the service rendered has been excellent. The team responds quickly to inquiries, kept me up to date with my progress, and I feel satisfied that I received competitive loans. Highly recommend.

Great experience and professional staff! They walked us through the whole process and it was seemless!

I have worked with many lenders. What an outstanding company!  From beginning to end, Alderus Exceeded my expectations. Thank you for your patience as well as treating us as people rather than just home loan customer. You were organized, thorough & professional as well as kind which made all of the difference. Truly a pleasant process. Great rate too.

Julie and her team are excellent to work with. I've worked with Julie twice and I am still impressed by her professionalism. She sets a day to communicate and give you a weekly update, this gives all parties involved peace of mind and allows us to know exactly what is going on. Both times I've worked with her, we've been able to close in less than 20 days! I recommend Julie 100%.

Julie Sanchez and her team are just so amazing! They really took the time to help us understand every process and why we were doing things specific ways! They were so patient, professional, and very supportive along this journey!

From the day I first spoke with Gina Baker, I knew that I would choose to use Alderus to get the financing I needed to buy my first home. Even over the phone, I could tell that Gina not only knows the ins and outs of mortgages, but she truly cares about meeting the needs of her clients.  When I walked into the Alderus offices, I was warmly greeted, offered a beverage, and waited only a minute or two before meeting with Gina. She took the time to go over numerous scenarios based on a variety of factors, and explained things in a way that an inexperienced buyer could thoroughly understand.  After a nearly 2-hour face-to-face discussion about my particular situation, I was convinced that going any other way for financing would not be in my best interests. Over the next 5 weeks, Gina and her team got me through from pre-qualification to closing on my new home. Each person involved was incredibly helpful every step of the way. Gina, Julie, Shaun, Seth, Linda, and Matt (I’m sure I missed a name!) not only kept me in the loop as to exactly what was needed next with each passing day, they graciously worked with my very odd schedule, and answered each of the numerous questions I had, no matter how seemingly inconsequential. When I closed on my home, I felt as if they were truly excited and happy for me.  At every point along the way of this journey, I felt as if Gina and the Alderus team saw me as a person, not just a business transaction. What is more, even though she has no responsibility to do so, Gina continues to answer questions for me as I am processing everything that has taken place. Gina Baker and the team at Alderus do business the way it should be done – with compassion and grace. I would highly recommend anyone use Gina and Alderus for their mortgage needs!

Julie Sanchez at Alderus Mortgage is fantastic.  I purchased a condo in Vegas from out of state so there were obviously going to be some challenges.  I contacted 3 mortgage companies and luckily chose the best.  From the get go Julie was on it.  She said she would call me at least once a week to keep me posted of status.  She did and then some.  Communication was excellent throughout the process.  I purchased a little condo but she made me feel like I was buying a multi-million dollar home.  Julie and her team deserve all the accolades that are thrown their way.  I've bought 3 places and refinanced 3 times throughout my lifetime and I have never had a mortgage company give me this type of service.  Mahalo Julie!

Jules was the buyers lender on one of my listings. She provided weekly updates and closed on time. Closing on time is a big thing. If it doesn't close timely, the seller and buyer must rearrange all their movers, utilites, etc. This was transaction was seamless and stressfree. Thank you!

Julie “Juls” Sanchez guided us through a VA Refi.  She is an absolute professional who is simply the best!  Her expertise is matched by her outstanding customer service.  In an era of websites and 800 numbers, Juls has not lost sight of the fact that these transactions are ultimately conducted with and for human beings. We are customers for life.

Julie was fantastic!  I was on the seller's side of this transaction so what I nice surprise I got by receiving a call from the buyer's lender (Julie) when looking at multiple offers.  Her professionalism and follow through was amazing.  I will be using her again!

We had an absolutely amazing experience with Julie and her team! Being first time homebuyers, we were expecting this crazy process. Not at all with Alderus! Julie was with us from day 1! No matter what questions we had, and we had many, she always responded right away. We were always kept updated on everything that was going on. I would definitely recommend them to everyone! Very personable, amazing people. Thanks for everything!

Where do I begin, first let me start by saying this will be the only lender I will ever go through for any home purchases from here on out. This refinance was a nightmare before I spoke with Julie Sanchez and her team. My situation was not your typical refinance to say the least but Juls made it work. After working with other lenders for 6 months and getting nowhere Juls pulled it together and got us through it all. Her team was professional and very patient with us. They helped us step by step, play by play. We were informed of everything going on and it was explained clearly. This was so easy to get everything done, the website was user-friendly and the staff kept us up to date with everything we needed to complete. We had hurdles to jump through, and the process was complicated, but Juls was able to guide us and get it done. After several companies were unable to get the job done; Alderus was able to meet and exceed our expectations. There were times we were ready to walk away because of our previous experiences but we were reassured that everything would go through as planned. Not only were we able to pull out equity, but we got a lower interest rate and lower monthly payment than we were paying before.  This team is apart of our family now and it was a pleasure to do business with them. Juls thanks again for the patience, respect, persistence, and professionalism that you and your team provided. Look forward to doing business again real soon.

Julie was very helpful and easy to contact throughout the entire process, she worked around my schedule and was available to discuss options essentially any time I called. She discussed different options with us and was flexible with our wishes and tried to help us for our mortgage within our budget. I would definitely recommend Julie to anyone who asked for a recommendation.

They did great!

Alderus was one of several loan companies recommended to me by my buying agent.  I went with Alderus because they were able to get me the best rate.  During the rest of the home buying process Gina worked hard to keep us informed and was very attentive to our needs.  The process was somewhat more complex than usual due to the home being tied up in bankruptcy court.  But Gina and her team were able to expertly navigate us through the difficulties of that process.  The only negative aspect of my experience was having to deal with 5 or 6 different employees throughout the process.  One day I got an email from one employee confirming information,  then a phone call from a different employee with the same information the next day.  I would have preferred one employee dedicated to my account rather than a team.  That being said, this was more of an annoyance than an actual hinderance.

Smooth as butter!  That's the best way to describe our experience with Juls and her team from Alderus Mortgage.  From the initial phone call to the final one,  everything was fast,  easy and pain free.  Juls walked us through the entire process and made sure we were comfortable the whole way.  We always felt like we were in great hands.  We highly recommend this company!

Julie and her team were absolutely AMAZING!!! They were attentive, easy to reach and kept me in the loop the entire way. Julie is a Miracle worker, taking us from "just Looking" to helping us produce an offer letter on our dream home, quicker than we ever anticipated. In this sellers market we would not be in our home if it wasn't for Julie. We were amazed at how thorough and quickly the process was to complete. We will definitely be recommending everyone we know to use Julie and her team at Alderus!!

Shaun was great and went out of his way to make the process as smooth as possible. I would definitely recommend Alderus to family and friends

I would highly recommend working with Angie Meza from Alderus Mortgage. Angie was communicative, thorough, efficient, honest, and very friendly. You can tell she truly cares about the client experience. The loan application process was so streamlined. We were ready to close in less than 30 days! I am also happy with the interest rate I locked. With the market being so volatile, Angie made sure to explain the benefits of locking early in the application process. Angie was there to guide me every step of the way and I cannot recommend her enough.

Shehan at Alderus Mortgage worked diligently on making my sale a smooth transaction for the buyers.  I am a Realtor, working for the buyers, however, Shehan communicated weekly with both I and the listing agent as well.......she was very impressed.  He got the deal closed early with no snags.  Kudos Shehan!!

Alder Mortgage, specifically Juls Sanchez did an excellent job in helping me re-finance my house. Juls was very knowledgable on what she does, very professional and keeps me updated on a regular basis. I have never felt like she was ignoring me or too busy for me at all. She will call me just to give regular updates and answer all my questions. She would let me know in advance to expect a required document to be reviewed or signed. I have never experienced such professionalism and excellent customer service like Juls. I am more than happy to recommend her to anybody I know. Thank you for making this experience for me easy.

So the first time I used Alderus I purchased a home in Vegas, I was so pleased that I tried a second time with the exception of buying in Texas. We hit a little hiccup but they assured me they'd find a way to make things happen. So on my birthday, August 8, we closed in Texas and we couldn't be happier! Thanks again to the Alderus team, Shehan, Monica and lastly, but for sure not least, Jules!! What am amazing team!! I highly recommend them for financing your 1st or 4th home

Shehan made the process of getting a mortgage so much easier than I would have guessed. The best part is that he communicated throughout the process with not only me, but with my agent also.

Great and easy experience. The team at Alderus took care of everything for me and in a timely manner. The best part was they were also able to give me the best interest rate around! I refinanced and dropped my interest rate by 2.5 points! They show you multiple options you can choose from as well so you’re not stuck with only 1 option. Definitely recommend this company. Thanks for everything!

Working with Gina and her team was one of the best experiences I've had in general. This was my first home, and they took the time to explain every process in detail, not assuming that I already knew. I never had to wonder where the process was at, as the communication is phenomenal and always kept me appraised on everything. Gina was aware that I was looking to keep as much cash in my pocket as possible, and found an option that did just that! I was in tears when she called me. To this day, the team still touches basis with me to ensure I'm doing well with everything. I had heard nothing but difficult stories about this process, so I make it a point to recommend her to everyone that I know, she's AMAZING!

Shehan and Monica helped me through what, normally, is a stressful and confusing process. Shehan took the time to go over and explain every detail. Making sure to ally my concerns or answer any questions I had. This team takes a holistic approach to financing, remembering that they are dealing with people and not just numbers (money). Periodically, Shehan would check and see how the search for a home was going. When I located a prospective property, Shehan would go over "live" numbers, ensuring I understood, for budgeting purposes, what to look forward to. I am very impressed with the professionalism, expertise and the empathy displayed by Shehan and Monica. Shehan monitored, interest rates (which constantly vary), and kept me informed and up to date, when the market relaxed or spiked. Because the time sensitivity of purchasing a home can be stressful, it was a blessing to have this team in my corner, making sure I had all the proper documentation submitted. Ultimately, because of their work and proficiency, we were able to close (on-time) and I am now, for the first time, a homeowner. Amazingly, even after, I'm sure, others would have said "Job is done and move on to the next"; Shehan reached out to check on how I was doing. Job well done, and thank you

Where do I start! Shehan and his team are the BEST! in the industry. Since the beginning he asked what was the most important thing for my transaction. I asked for transparency and a smooth transaction. Well he went above my expectations. He definitely raised the bar for anyone in the business. I will be looking into buying again in a year and will definitely use him again. SHEHAN THANKS FOR EVERYTHING!!!

Shehan and his team at Alderus are simply the best. Everyone should be using them. If they keep up the good work, they will put everyone out of business. Super easy and smooth transaction. Oh how can I forget, one of the fastest transaction I have ever dealt with. He had me closed in just over 3 weeks. I highly recommend them.

Amazing experience. They’re extremely thorough and on point. I would highly recommend them to my family and friends. Pleasure to work with and do business with.

Had a great time being assisted by Shehan and Monica. They were very quick to respond to any questions or concerns I had as well as guided me through the process. I was looked after and checked in at all the important milestones and it really removed a lot of concern/worries I had going through the process.

Shehan Galhena at Alderus Mortgage is great to work with. He was very patient and knowledgeable. Shehan continued to be a great source of knowledge with expert level follow up during my six month long home search for my buyer. I highly recommend that anyone looking for financing to purchase a home or a lender to refinance your current home should work with Shehan.

Shehan and the team were fantastic! We would work with them time and time again. As a first time home buyer Shehan was there every step of the way. We couldn’t have made this life changing purchase without Shehan.

I would totally recommend Alderus Mortgage Company to other people. Their professionalism, consultations and end results are very well appreciated. Thanks again for everything!

The Alderus team did everything in my best interest, and definitely earned my recommendation.

Alderus was very upfront and easy to work with. Especially for me as I had a sizable chunk of my down payment in the form of crypto. In this market waiting for cash to sit in your bank account waiting to season is the same as leaving money on the table so I needed someone who could work with me with shorter turn around from sale of assets to purchase of a property. I asked them to initially put together a Total Cost Analysis for Vegas but my fiance and I after visiting decided to instead look for a home in Southern California. They did mortgages in California too and had a very easy time pivoting to that market and putting together a new TCA for the price range we needed. Once we got through to escrow everything was very smooth and communication was there whenever I needed. Very much recommended!

This was my first time buying a house, and Todd and Monica were amazing to have on my team! They made the process go incredibly smooth and quick- I could not have asked for better people to work with! Highly recommend- always!

Thank you so much to Julie Sanchez, Shehan Galhena, and Monica Trullo.  Our experience working with them was amazing.  Not only did they get us the best possible rate, but they got us closed in three weeks even with the Christmas and New Years holiday.  We've worked with many lenders in the past but have never had such a smooth and seamless experience.  We were so frustrated with our current lender and had been looking for a home for almost 6 months when we met Julie at an open house.  She was so nice and helped with all our questions.  Once we started working with Shehan, he continued to keep us informed about the market and worked closely with our agent to get us the best deal on our home.  Together with Alderus mortgage and our agent Nathan Robert, they got us a dream home and got us closed quickly.  We highly recommend Alderus mortgage.  They were amazing!

My clients and I truly had a wonderful experience with Juls and Shehan at Alderus Mortgage. Something I always hope for on behalf of myself and my clients working with a loan officer is transparency, honesty and direction. Without a doubt, we were so well-informed of everything that was happening and they offered so many options to my clients! The communication was exquisite! I will certainly refer their services in the future, as they not only do their jobs but create relationships with you, too! Thank you again, Shehan & Juls!

Todd and Gina have assisted me with multiple mortgage transactions over the years and have provided exceptional service every time. They are clear in what costs are, offer a recurring customer discount, communicate the process clearly and close on time. I have never felt stressed working with them and most recently, Todd demonstrated how much he cares about his customers when he urged me to refinance prior to rates risng. Todd and Gina truly have their customers' best interests at heart, are kind individuals and deserve your business.

Shaun and his team was great! It was such a rollercoaster process but having the support of Shaun to accomplish our goals for a home within the right range and the right monthly was very appreciated! The best part was being able to see the Total Cost Analysis was very helpful. Communication was on point and we never felt pressured, they stuck through and through until the end. The market is competitive at the moment and when we needed numbers to put in an offer late night they were there for us and was able to provide it quick! It took about 2 months to get a home but now we have a home with a monthly payment we can work with, they were there every step of the way and we appreciate everything. We will be definitely referring our family and friends to Shaun. Looking forward to working with Shaun and Alderus again in the near future for our next property!

Thank you to Shehan, and everyone at Alderus that helped me and my family get into our first home after being homeless. They did everything in there power to get us into out dream home. I highly recommend them. Thank you.

I've dealt with Shehan from Alderus Mortgage to get my loan approved. He has a great expertise level of knowledge. He can really understand customer’s requirements and present ways to meet those. He made my first time home buying process so easy and stress free. I can recommend him to anyone who likes to get their financial requirements done easily to purchase their dream home.

Alderus helped us from the beginning to the end.  We had to sell and buy the house and he was able to give us the status updates every week.  His information was very accurate and precise.  Thank you Alderus !

My husband and I had the pleasure of working with Julie Sanchez and her team. Julie and Shehan Galhena were absolutely amazing. The whole team was very responsive and knowledgeable. They made the process of purchasing our home very easy. I will definitely recommend to all of our family and friends!!!

Alderus mortgage team is by far the best !!!! The Loan officers and staff are on top of every item needing attention. I cannot stress how flawless of a process this can be with the right company helping you through this stressful process. Big Thanks to Shehan and crew. We Love our new home

Very easy to deal with. Constant communication on all ends. Shehan and his team went above and beyond to stay on course with our timelines. Great work team!

After going through the mortgage and refi process several times, I can safely say that Alderus has the most hands on and helpful team. Their technology combined with great people is a winning combination.

Todd Gainley worked diligently and creatively to make get an escrow closed on time.  His strong communication through the escrow was candid and helped keep the escrow on track.  His is very professional and friendly too.  It is a pleasure doing business with him.

My husband and I can’t thank Shehan Galhena and his team enough for making our homeownership dreams come true! We’ve had some plot twists along the way (on our end) but Shehan guided us, talked us through the process and never failed to communicate all of our options - a true professional. From start to finish, we received top notch service, on point communication and most importantly, we knew we could trust him. Thank you Shehan and team. You are a Godsend!

Working with Alderus Mortgage and Shehan Galhena was a great experience and would highly recommend them. Shehan was not only a great resource of information, but also very supportive in every step of the process.  Communication was consistent and the service always top notch. I am looking forward to working with them in the future as well.

GREAT TEAM AND GREAT SERVICE ! I had a incredible experience with Alderus mortgage highly recommended. Shaun and Julie were my two service advisors that assisted me with my loan and to make sure my loan got completed, very professional and knowledgeable they always answer all my questions and keeping me up to date  with my progress . I am very satisfied

Alderus Mortgage was great to work with.  As a listing agent, we don't always get great communication from the buyer's lenders.  Alderus reached out to the seller's side right away at the time of offer, assuring the buyer was well qualified and they continued to communicate on a regular and consistent basis throughout the escrow period.  I never had to call the lender once or request status updates.  They were ahead of it!  It was a pleasure doing a transaction with them!

HONEST and ETHICAL--I began the refinance process with Alderus and specifically with Gina Baker due to their positive reviews. While in the process of getting a loan estimate and locking in a rate, Gina informed me of the recent Adverse Market Refinance Fee that had gone into affect. She was aware that I had locked in rates with other mortgage companies prior to the announcement of the fee, and encouraged me to pursue my refinance with one of the other mortgage companies as she would be unable to achieve a similar rate at the same cost due to the fee. In addition, she reviewed with me the loan estimates of the two other mortgage companies and educated me on which option was going to be the better loan financially. Gina did NOT have to do this, but she did. I believe it speaks volumes of the type of person and professional she is. Even though I will be refinancing with another mortgage company, I would highly recommend working with Alderus.

The refi of our home thru Alderus Mortgage was sincerely an excellent experience!  From the very first contact with Julie Sanchez the journey resulted in a thorough and efficient conclusion....no bumps, snags or disagreements.  Julie apprised my wife and I to an amazing opportunity to achieve the lowest rate without out of pocket expense thru  a VA loan.  I will also commend her team of the support provided for this loan to be finalized.  I trust the Alderus Mortgage group and will recommend it to family and friends for their future mortgage needs.

Julie Sanchez and the Alderus Mortgage team did an exceptional job!  They closed my jumbo in 3 weeks!  Some of the things I liked about them include: 1) Online loan application and electronic signatures. 2) Online portal to upload all necessary documents to complete the loan. 3) Task notifications so you don't forget what you still need to complete. 4) Scheduled weekly update to make sure you're still on track. 5) Professional and courteous. 6) Did I mention they closed my jumbo in 3 weeks? Do yourself a favor, give Julie a call, you won't be sorry!

Alderus Mortgage is easy and informative. We have bought and refinanced twice with them and every time gets better and better. Juile Sanchez is our advisor and she is so kind and friendly, we feel confident she has our best interest in mind. Would Recommend Alderus and Juile any day!

Such a great experience working with Julie Sanchez. She was top notch and so personable. Because of her knowledge and dedication to seeing us trough to the finish..not only got refinance done but at the best interest rate and was all a smooth process. Thanks so much!

Alderus was simply the best mortgage company to work with.  The clarity, and effort they put in helping you understand and get the best loan you can get is top notch ! When getting a refi/purchase you should shop around.  Definitely give these guys a call. Quick Edit to add Shaun to this list of wonderful folks over there at Alderus.

I have nothing but a great review for Julie Sanchez (Jules).  She handled our refinance with ease.  Followed up with us weekly and told us exactly what to expect.  Whenever we had a question, she would call us back immediately.  She is an expert in her field when it comes to working with Veterans and is very sincere with getting vets the best finance rates.  I will use Jules for all my future home loans and highly recommend her to all looking for the best percentage rates, without the gimmicks.

Gina, Shehan, and Shaun were incredible throughout my refinance experience. I was always informed on where we were in the process. All of my questions were always answered in a timely fashion. And the entire process was as easy as it possibly could be. I will recommend any friends and family to the Alderus team. Thanks again guys!!

This is the second time I have done a loan with Julie and she has gotten five stars both times! While purchasing a home can be a pain they made the process as simple as possible! If you like to be kept up to date consistently and to be in the know about everything that is going on I highly recommend Alderus Mortgage and Julie, they are fantastic!

I previously worked with another lender who took advantage of me.   While I was disappointed and doutbful to begin searching for a new lender, I was introduced to Julie and she was so compassionate and understanding of my journey.  Julie Sanchez was gentle and patient with me throughout the entire home purchasing process.   She provided me with information during each step which helped me make informed decisions. She is honest, consistent, and reliable.   I couldn't have done it without Julie and I'm so grateful for her expertise in home mortgage. Thank you to the entire team!!

Julie is top notch! She made the experience of refinancing as pleasant as it can possibly be. She was kind, thoughtful and professional throughout the entire process.  Her thoroughness and responsiveness are impressive. I highly recommend the entire Alderus Mortgage team!

If I could give Alderus Mortgage 10 stars I would!! I had the pleasure of having Julie as my mortgage advisor. She guided me step by step through the home buying process and was always available to answer all my questions (which there were many). They were able to give me a great rate and made the whole process so easy. I would highly recommend Alderus Mortgage to anyone looking to buy or refinance their home.

I have gotten plenty of home mortgage loans during my life and I can truly say that Alderus Mortgage is the best.  They were fast, efficient, professional and most of all, didn't ask dumb questions and also didn't make me chase down insignificant items.  Too many other lenders seem to go well beyond reasonable when asking for information and proof of income or expenses. Alderus Mortgage was really a breath of fresh air.

Working with Gina at Alderus was seamless.  I and my client were kept informed every step of the way so there was no wondering what was going on with the loan.  My clients have also been very happy with her service and knowledge.  Use Gina if you would like a smooth transaction!

I've been recommending Gina Baker and the Team at Alderus Mortgage for over a decade.  They continue to knock it out of the park for my clients, including our most recent transaction when they got the loan completed start to finish in 9 days!  Their ability to perform at this level was instrumental in helping me acquire the property for my clients.  If you are looking for a lending partner you can count on, you need the Team at Alderus Mortgage on your side.

I must say Julie is AMAZING!! Her expertise made the home buying process fast, easy and stress-free. She was always available to answer any questions or concerns we had, and also kept us informed every step of the way. You will be in good hands working with Julie and her team because the are reliable, knowledgeable and very professional. I am still AMAZED on how fast and painless Julie made the process. Thank you Julie and the Alderus team for going above and beyond, and making our first time home buying experience a great one. You guys rock! :]

Julie and her team were fantastic!  They have excellent communication with all entities involved making it a smooth process.  Julie is professional and friendly.  From beginning to end of the transaction she kept us informed.  I look forward to working with Julie Sanchez & her team in the near future!

We had a great experience working with Julie and her team at Alderus Mortgage. We've done 3 loans with Julie and the process was quick and painless. Julie and her team did all the leg work, which made things very easy for us. Julie is reliable and very quick to reply with answers to all our questions. We've referred other investors to Julie and they, too, had a very positive experience. As an investor, in both CA and NV, we'll continue to use Julie for all our future transactions.

We had an outstanding first home buying experience with Alderus Mortgage! Gina was very helpful in explaining the ins and outs of home loans, and modeled how our loan options would look for a variety of home types, locations, price points, and packages. Over the whole process, they were very proactive in making sure that everything was completed on time and helpful in coordinating a complex cross-state move during a pandemic. In addition, they were able to source a rate that was much better than what was offered by our bank. I would highly recommend working with Alderus Mortgage, especially for first-time homebuyers.

Todd Gainley has now taken care of a refi and a purchase for us.  The purchase had some challenges, but Todd was always there when we had questions, and was able to get us to closing ahead of schedule.  His knowledge and professionalism really helped us through all the road bumps created by the less-than-responsive seller.  Hoping that I don't need mortgage services again, but if I do I know Todd will continue to be my go-to guy!

We completely and honestly recommend Shehan Galhena, Mortgage Advisor at Alderus Mortgage to refinance your home. His knowledge and understanding of the national and local market was very important and useful to us, especially since the housing interest rates are constantly changing. Shehan provided us with the best interest rate for our house and helped us step-by-step with the home refinancing process; he was truly Amazing to work with. Shehan was very patient with us while we collected and submitted all the paperwork needed. He was always very accommodating, kind and easy-going no matter what time of the day we contacted him. We are glad that we chose Shehan at Alderus Mortgage to Refinance our home and we would Highly recommend him since his commitment to his work is Truly Exceptional and Extraordinary. The overall service and personal attention we received from him and the rest of the team members at Alderus was remarkably professional. Thank You Shehan – Thank You Alderus

What a great experience! Absolutely the best! Gina Baker and her team set the project in motion with great advice about which type of loan would work the best for us and Jasey made it all happen in a timely manner! I would absolutely recommend Alderus to anyone looking to buy or refinance a home. This is actually the second time that we used Alderus and in both instances they came through for us and made the entire process stress free and easy.

Julie & the Alderus Mortgage team was superb. They kept us updated on every phase of the loan. Each group member explained their part of the documents in detail until we understood it completely. They also provided us a few homeowners insurance options that were much lower cost than our previous. They have my business for life. My wife Lynda & I will always refer to the Alderus Mortgage team in the future for all our Mortgage investments. We appreciate you very much, Julie. And thanks for taking our loan request. You & and your team are fabulous! Your work is truly FIVE-STAR.........JOB WELL DONE!

Alderus was very upfront and easy to work with. Especially for me as I had a sizable chunk of my down payment in the form of crypto. In this market waiting for cash to sit in your bank account waiting to season is the same as leaving money on the table so I needed someone who could work with me with shorter turn around from sale of assets to purchase of a property. I asked them to initially put together a Total Cost Analysis for Vegas but my fiance and I after visiting decided to instead look for a home in Southern California. They did mortgages in California too and had a very easy time pivoting to that market and putting together a new TCA for the price range we needed. Once we got through to escrow everything was very smooth and communication was there whenever I needed. Very much recommended!

My wife and I have known Julie for many years but never had the opportunity to call her until recently. She and her team got our refinance done much quicker than expected at a significantly lower rate than was offered by our previous mortgage company.  They kept us regularly informed throughout the process and answered all of our questions and concerns in a timely manner.  Thanks for doing an outstanding job!

As a listing agent, I was blown away by their service and weekly communication Alderus provided. I was so impressed that they do ALL of client paperwork in advance before going into contract so they are fully qualified and ready to go! After they were able to close early on my listing as the buyers agent lender, I highly recommend their service.

Alderus Mortgage did a great job. They were super responsive and very kind through the whole process. I personally worked with Julie. I refuse to work with anyone else after using her. She is amazing and made sure everything was taken care of. She was very patient and respectful. I contacted several services and I received the best rate and service here.

Our experience with Alderus Mortgage was excellent.  We refinanced our home loan and were able to lower our payment.  Gina goes over all the details of rates, payments, 30 year v 15 year, etc., before you have to commit to anything.  The website that they use to upload the needed documents was user friendly.  Each week they contacted us to give us an update on what stage the loan process was in.  We eventually closed at right about 30 days without any problems.  I would (and have already) definitely recommend Alderus Mortgage for home mortgage refinance.

To be 100% Honest…. Alderus was All Around and Across the board Truly Amazing throughout the entire process. They were able to help me move from my conventional FHA into a VA Loan dropping us from 4.25% down to 3% and not to mention they were also able to drop my monthly payment by over $500 dollars as well. If you are in need of help with your next home purchase, refinance, or even just a great customer experience you have to reach out to Julie and her amazing team at Alderus Mortgage.

My husband and I give Shehan Galhena, our Mortgage Advisor during the refinance of our home, the highest rating of excellence!!  He always kept us informed of what was needed and updated us weekly on the status of our loan.   He was very efficient, trustworthy and quick to assist us which made our refinance experience smooth and easy.  We closed in less than 30 business days after submitting our loan application.  We will definitely do business with him again.  We will also highly recommend him to all our friends.  We are very grateful to Shehan and Alderus Mortgage!!!

This is the second time I have worked with Julie and Alderus Mortgage and they do not disappoint, this time around I refinanced my home, she and her whole team was nothing but amazing, they made the whole process easy and convenient. Living in another country and with the current Covid situation I thought it would be a painful process but her and the whole team made this possible with no problems at all. Communication was great, they checked with me weekly either by email or phone to let me know where my process was. I honestly and sincerely recommend Julie and her team, you won't be disappointed. Thank you Julie.

Alderus did an amazing job on the most recent transaction I had with them. As the agent representing the seller communication is a key part to ensuring we keep the transaction on track.  The weekly status checks were much appreciated and I look forward to working with them again in the future.

I have used Alderus twice now, for my initial mortgage and my refinance. Both times the service rendered has been excellent. The team responds quickly to inquiries, kept me up to date with my progress, and I feel satisfied that I received competitive loans. Highly recommend.

Alderus Mortgage took care of my refinance and did so in the most professional way.  My loan officer Julie was hands on from start to finish, She always answer her phone and answered all my questions.  I will recommend Julie to anyone that needs a loan and I recommend that you call her if you need a loan.  Thank you Julie and Alderus for a great experience!

I was looking to move to Las Vegas from out of state and searched by reviews. I was lucky to find Alderus Mortgage with great reviews that were accurate.  I had some special circumstances and they were very helpful.  They were all the things you would want. Professional, courteous, responsive and knowledgeable.  I was pre-approved and went shopping.  It turns out I did not follow through with buying a house in Las Vegas and was bummed that I would not be able to use their services in the other market I have decided on.  If I could I would in a heartbeat. I worked with Shaun Stackhouse and he was awesome to work with.

Shehan and his team were wonderful.  They helped us every step of the way to refinance our house. Any question we did not understand, all we did was call, and Shehan and his team were there.  Very patient and knowledgeable people to work with. We definitely recommend Alderus for anyone looking to refinance. Thank you again to the team.

I was referred to Alderus Mortgage by the Las Vegas Chamber of Commerce and I couldn't be happier!  If I had to rate Alderus Mortgage on a scale of 1-10, they'd be off the Richter! This was my first time ever doing a mortgage and the staff, especially Shaun S., was wonderful.  They were extremely patient, very thorough in explaining things, and they kept me informed, engaged, and updated throughout the entire process.  The customer service there is impeccable and I'm truly thankful.  Without hesitation, I'd recommend them to anyone seeking a mortgage loan.

Todd and Alderus were super helpful throughout our buying process. We were able to buy a home that had multiple offers on it. In the current Vegas market it can be hard to get an offer accepted without a cash offer, but Todd personally called the agent of the sellers to let her know my loan was solid. I believe that call is what helped to seal the deal.

The Alderus Team was outstanding as we processed through the refinancing of our condo.  At each and every stage of the business, individuals were professional, knowledgeable and timely.  We were fortunate to work with Shehan Galhena the percentage of the time and he was excellent.  We would highly recommend.  He was patient, informative and always available, many weekends, early or late, he would get back with us.  His main goal was to assist in getting the job done.  He always worked in our best interest when advising and was respectful when answering questions, even though they may have been redundant.  Thank you Alderus Team for working so hard with us.

We have been through the home buying process a number of times. The Alderus team, and specifically Troy, were fantastic to work with. This is the first time I felt we had an advocate working for us. They went out of their way to assist us in getting this done quickly. Highly recommended.

Most outstanding customer service. The process was so smooth and easy. No surprises or issues. Alderus and their staff are role models for the mortgage industry!

Shehan and Julie made our First house buying experience absolutely amazing. They both answered every question and just made the process so simple, will recommend them to anyone!! Thank you again so much!

Shaun was very informative and detailed with the loan process. He kept me informed on what was needed to keep the loan moving forward. He answered all my questions and as the loan was closing he called me every week to let me know the progress of the loan. Very easy to download documents needed for the loan. I highly recommend Alderus Mortgage and Shaun.

My wife and I had the pleasure of working with Shehan Galhena from Alderus Mortgage to purchase a home in the Vegas area. We highly recommend him and the wonderful team they have over there. From start to close we were well taken care of.

Sheehan at Alderus was very professional, great communicator and excellent at follow up on questions or concerns that occurred during the process.  It was a very good experience with Sheehan and the whole team at Alderus and with Ben Correa the realtor they recommended.

I was referred to Alderus Mortgage and I am so grateful that I was! Shehan and his team worked tirelessly from the moment we got started to help me get my first home. Fortunately they were professional, dedicated, helpful and an overall pleasure to work with. I will 100% recommend and use Shehan and his team in the future!

Todd and Gina have assisted me with multiple mortgage transactions over the years and have provided exceptional service every time. They are clear in what costs are, offer a recurring customer discount, communicate the process clearly and close on time. I have never felt stressed working with them and most recently, Todd demonstrated how much he cares about his customers when he urged me to refinance prior to rates rising. Todd and Gina truly have their customers' best interests at heart, are kind individuals and deserve your business.

"I had a great experience with Shehan and the rest of the Alderus team. They were prompt, professional, and worked hard to get me a good deal on my mortgage. Would definitely work with them again."

"I have used Alderus twice now, for my initial mortgage and my refinance. Both times the service rendered has been excellent. The team responds quickly to inquiries, kept me up to date with my progress, and I feel satisfied that I received competitive loans. Highly recommend."

"We had a very amazing experience buying our first home. Shehan is an amazing loan officer and his team are fantastic. His work is super fast and he is super connected with the clients. Once you proceed, he will guide and make things super easy and anytime, any question he will answer. We got in a house in less than a month and half."

"I usually do not write reviews and on top of that give 5 stars. However, this was the exception. I was looking for a home in Vegas. During this time, I was not looking for new construction but re-sales. I got pre-approved with Alderus Mortgage and the process was seamless. In the process of looking for a home, I never found one that I liked. So, my realtor suggested we look at new construction. While looking at new constructions I finally found one that I liked. I went through the builder's mortgage company so I can get all of the credits for the new home. Once they gave me the rates, origination and lending fees, and closing cost I sent this information to Alderus Mortgage (Julie) to see if they can give me better rates. Julie called me and stated that the builder's rates were great and that I should go with them. Julie them proceeded to give me advice on what I should do before and after closing. I was shocked because usually if you don't go with the company, they say "bye" and go about their business. This is not what happened at Alderus Mortage. They actually care about you whether you are a customer or not. This is how a business should be run. I should know, I am small business owner as well and I care about people. I am positive I will be doing business with Alderus Mortgage in the future."

"Alderus Mortgage assisted me with refinancing my home. Shehan Galhena and Monica Trillo helped me with my refinance. They were both very respectful, efficient and had an answer to every question I had. When I reached out, they were there promptly, made me feel like family. The whole transaction was quick and easy. I recommend Alderus Mortgage to anyone that is buying, refinancing or selling their home."

"I've now just completed my 2nd refinance with the Alderus Team. Shehan Galhena was able to assist me this time around and made this entire process just as simple, stress-free, and smooth as possible. I'm beyond grateful to have now had another successful, EARLY closing on my refinance. I highly recommend Alderus for any mortgage needs anyone has! Kathy and her team at Alderus were INCREDIBLE to work with, from start to finish. I’m so grateful to her colleague, Janelle, for introducing me to her for my refinance. I only wish I had known her when I originally bought my home, as the experience was so much better! With so many new laws and bank requirements, it can be easy to get confused. Kathy never once made me feel that way, though. She walked me through each step and answered my questions within minutes. The process was seamless. I HIGHLY recommend anyone who is looking for help with their home loan to give Kathy and her team at Alderus a call. You won’t be disappointed at all!"

"Gina and the team at Alderus Mortgage did a wonderful job helping us refi our house. After gathering our information, she was able to digitally walk us through all our different loan options. Being able to see everything broken down on my computer was immensely helpful. Her team checked in on us weekly to make sure we were on track and to explain what we could expect moving forward. They were extremely detailed and thorough. Thank you again for all your help!"

"My experience with Alderus Mortgage was excellent! Their service is personable and extremely helpful! They helped me understand finite details and made the home buying process simple and easy! Their rates are fantastic and the people are easy to work with. I would recommend this company to anyone looking to buy a home!"

"What an amazing experience. At first I was hesitant to do a refinance on my house because it such a hassle gathering all the required documents. Boy am I glad I decided to do it because the whole process was a breeze. Less than one month and I'm done. Thank you again....YOU GUYS ROCK!!!"

"From the initial phone call to the final one, everything was fast, easy and pain free. We always felt like we were in great hands. We highly recommend this company!"